tscope

Executive Assistant

  • Rainforest Sky Rides
  • Babonneau, Saint Lucia
  • 15 Nov, 2021
Admin-Clerical Human Resources

Job Description

JOB SUMMARY:

Provide direct assistance to the General Manager. Execute general office administrative function and basic human resource management activities.

DUTIES AND RESPONSIBILITIES

  • Comply with and enforce all company policies.
  • Answer general phone and email inquiries and direct to relevant team members in a professional and courteous manner.
  • Provide secretarial and administrative support to the General Manager
  • Maintain accurate company records and manage physical and electronic filing systems, which facilitate ease of retrieval.
  • Schedule and coordinate meetings, appointments, and travel arrangements for the General Manager.
  • Sort, record and disseminate all incoming and outgoing mail.
  • Purchase, receive, store and distribute office supplies ensuring that basic supplies are always available.
  • Assist in the planning and execution of office activities.
  • Provide required support for HR projects and programs.
  • Maintain employee files in compliance with applicable legal requirements.
  • Prepare annual leave roster and review periodically with managers for accuracy and compliance.
  • Process sick leave forms in compliance with NIC requirements.
  • Conduct employee relations and industrial relations investigations.
  • Address complaints, settle disputes and resolve grievances and conflicts.
  • Co-ordinate training and recruitment & selection activities.
  • Maintain the highest level of confidentiality related to company information.
  • Assist in executing other administrative or Port duties in the absence of team members.
  • Monitor expenses and control the budget for department.
  • Maintain performance standards as set by management.
  • Perform any other related duties as may be assigned by the General Manager.

QUALIFICATIONS, SKILLS & EXPERIENCE

  • Associates Degree in Business Studies, Office Administration or equivalent.
  • Advanced knowledge of and proficiency in MS Office Suite.
  • One to two years’ experience working in a similar role.
  • Excellent verbal, written communication and interpersonal skills.
  • Good negotiating and conflict resolution skills.
  • Knowledge of operating standard office equipment.
  • Excellent organization, time management and follow-up skills.
  • Basic knowledge in human resource management.

FAVORABLE ATTRIBUTES

  • High level of personal and professional integrity - honest and ethical.
  • Attention to detail and deadline-oriented.
  • High level of professionalism.
  • Discreet and tactful approach to handling HR related matters.
  • Excellent time management skills.
  • Good team working skills.
  • Customer service oriented.
  • Ability to work unsupervised and demonstrate initiative.
  • Patience, with the ability to stay focused and self-motivated.
  • High level of dependability – flexible, reliable, responsible at fulfilling obligations.